Privacy Policy
Last updated: May 2, 2026
At Satisfy Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us, or make purchases.
1. Information We Collect
When you shop with us, we collect:
- Personal details: name, email address, and phone number
- Billing and shipping addresses
- Order history and transaction details
- Device information: IP address, browser type, and pages visited
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support and respond to inquiries
- Prevent fraud and enhance security
- Comply with legal obligations
3. Payment Processing
Your payment information is processed securely through trusted third-party payment providers. All transactions are handled using industry-standard encryption and are processed through PCI-compliant payment providers.
We do not store or have access to your full credit card or payment details at any time. Payment processing is conducted in accordance with recognized security standards to ensure your information is protected.
4. Sharing Your Information
We do not sell your personal information. We share your data only with:
- Payment processors to complete transactions
- Shipping and delivery partners to fulfill orders
- Legal authorities when required by law
These third parties are required to protect your information and use it only for the services they provide to us.
5. Cookies
We use cookies to remember your shopping cart, improve your browsing experience, and analyze and improve our website performance. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your personal information only as long as necessary to fulfill orders, provide customer support, and comply with legal requirements. Once this period ends, we securely delete or anonymize your data.
7. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as GDPR (European Union and United Kingdom) and CCPA/CPRA (California). These rights may include:
- Accessing your personal information
- Requesting correction of inaccurate data
- Requesting deletion of your information
To exercise any of these rights, please contact us at support@thesatisfyco.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website indicates your acceptance of any changes.
9. Contact Us
Satisfy Co.
Email: support@thesatisfyco.com
If you have questions about this Privacy Policy or how we handle your information, please reach out to us.